Terms and Conditions

Terms and Conditions

Vansha Farming (Pty) Ltd trading as Ridgeback Wines is a business in the Wine Industry that markets and sells wines.

These terms and conditions govern the use of our web site and by using this web site it are deemed that you have accepted all the terms and conditions unconditionally.

The website is restricted to all people over the age of 18 year.

The website must not be interfered with in anyway or used for any purpose other than what it was designed for without the authority of Ridgeback Wines.

Ridgeback Wines has the sole rights to the content of the web page and its logos and brands are owned and protected by copyright and trade mark.

Ridgeback Wines at all times will take reasonable measures to maintain the reliability of the content on its web site however gives no guarantees as to the accuracy of the information which may have changed due to availability, vintage, price fluctuations or any matters outside their control.

In addition Ridgeback Wines accepts no responsibility for any virus that may corrupt the security of its customer’s computer system in any way. The use of the web site is entirely at the risk of the user.

This website contains links to other websites. Our terms and conditions are not linked to these sites and we take no responsibility for the policies of these sites. Any use of these third party sites is
entirely at the risk of the user.

All information supplied on the web site by the user will be treated by Ridgeback Wines with the greatest confidentiality. It is the user’s responsibility to ensure all information required is accurate and up to date. All information given will only be used for the purpose it was given. Should the customer require at any time to withdraw from our website, we will destroy all information given to Ridgeback Wines.

Ridgeback Wines will not accept liability for any information given to a third party which operates a website linked to their web site. It is the responsibility of the user to ensure they fully understand any terms and conditions of a third party.

Any discounts or vouchers offered on the Ridgeback website are for use only on their web site and are valid for the period as stipulated and by the person who receives the discount or voucher.
Ridgeback Wines may at any time change the content of its web site and may at any time suspend or change its offers. It cannot be held to any previous offers once the content is changed or the time of the offer passes. Ridgeback Wines will not accept any liability for the use of its web site.

The user will indemnify Ridgeback Wines against any use of their web site or any use of a third party web site Ridgeback Wines reserve the right to change the terms and conditions at any time.

Once these terms and conditions have been presented on the web site, they are deemed to have been accepted by the user. These terms and conditions govern the sale of goods by Ridgeback Wines and once the user has indicated his acceptance of our offer, he is deemed legally bound to the agreement with Ridgeback Wines. All details of the purchase will be confirmed by Ridgeback Wines to the purchaser and are subject to the availability of the product at that time.

A purchase will only be confirmed by Ridgeback Wines when it receives a properly completed electronic order and has confirmation of payment of the funds.

Ridgeback Wines can refuse the order if it suspects any fraudulent practises. Ridgeback Wines will only refund money if it has confirmation from its banker that funds have been received.
The offer of sale of wines is only within the South African borders.

The customer is required to make the payment consisting of:
Cost of wine plus applicable freight cost plus VAT.

Ridgeback Wines will take all steps to ensure that all purchases are accurately calculated but in the event of an error is not obliged to continue with the sale. If this happens the customer is entitled to cancel their order and be fully refunded.

Payment is made by our authorised payment channel Pay Fast and our customers will be governed by the terms and condition provided by them.

Ridgeback Wines will do everything possible to ensure the privacy and confidentiality of their customers but cannot be held liable by any intervention on its web site by third parties. Ridgeback
Wines cannot be held responsible for any loss or damage caused by a third part who has gained unlawful access to the customer’s personal data.

Goods may be returned if the goods are different from the product ordered. Should the product arrive in a damaged condition, it should be reported immediately to Ridgeback Wines together with a record of the damage on the proof of delivery document within 24 hours of delivery.

If it is agreed to retract the sale the goods should be returned back to Ridgeback who will advise method of return. On receipt Ridgeback will refund the cost of the wine and cost of return.

All Terms and Conditions are governed in accordance to the rules of the Republic of South Africa.

Your use of our website constitutes your consent and agreement to the jurisdiction of South African courts regarding all aspects arising from our Terms and Conditions. In the case of either party
breeching these conditions and fails to remedy these conditions within 10 days of the agreement, the aggrieved party is entitled to cancel the agreement or on notice to the defaulting party claim his rights to recover any damages as a result of this.